The Company

Standard Practice is building the next generation of foundational tools for medical practices.

Over one million healthcare professionals spend 4.5 hours each day on the phone. Standard Practice is a voice AI platform that automates medical practices outbound calls to insurance and pharmacies. With a human-sounding voice, our AI agent tactically completes calls as an employee would, all without someone having to sit on the phone. We help medical practices generate more revenue, faster, and focus on care, not paperwork.

Today, we're using voice AI to transform medical practice operations. Looking forward, we're building the next set of foundational tools that power medical practices across the country.

We’re growing fast and raised $8.5 million from Tiger Global, Wing VC, A* Capital, and Expa.

Our HQ is located in Flatiron, New York City.

What We Value

• Work hard >> You are the first to arrive and the last to leave
• Push forward >> You have the confidence to get things done
• Learn constantly >> You build things because you like to, not because you have to
• Find truth >> You honestly give and receive feedback
• Seek challenges >> You admit problems and run towards them rather than away

Responsibilities

• Lead by example | Be the lead IC and standard-bearer for a growing backend team
• Solve problems creatively | Research and create new SoTA AI practices
• Architect lean systems | Maintain existing microservices infrastructure that is only as complex as it needs to be
• Harden complex workflows | Implement secure features within SOC 2/HIPAA and related compliance frameworks
• Know what’s coming | Suggest solutions for a fast-growing product because you’ve been there before

Requirements

• Formal background in CS or related technical discipline (MS preferred)
• 6+ years of professional backend engineering experience
• Highly skilled in Python and related frameworks (Django, FastAPI, etc.)
• Strong systems design thinker and architect (AWS)
• Significant experience optimizing relational databases and queries
• Lives in or willing to move to NYC

Benefits

• Competitive salary and equity ownership
• Excellent medical, dental, and vision plans
• 401k and commuter benefits
• Budget for the technology tools you need
• Education stipend