People Operations Analyst
PayZen
IT, People & HR, Operations
San Francisco, CA, USA
Posted on Feb 28, 2025
PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors, including NEA, SignalFire, Viola Group, and 7Wire Ventures.
As a People Operations Analyst at PayZen, you will play a key role in supporting and optimizing our People systems, processes, and data integrity. You will work cross-functionally to ensure seamless execution of key HR processes, maintain compliance, and align employee experience to our values. Your contributions will help improve efficiency, scalability, and the overall employee experience as PayZen continues to grow. PayZen is looking for team members who are passionate about contributing to the growth of a product that’s improving access to healthcare for all Americans.
In this role, you will report to Sr Manager, Global People Operations on the People team. This is a hybrid role based at our San Francisco headquarters (in-office Mondays, Tuesdays and Thursdays).
What you will do
- Serve as the first point of contact for employee inquiries, providing timely support on People policies, benefits, system navigation, and other related questions
- Maintain data accuracy across all People systems, ensuring timely HRIS transactions, and supporting accurate reporting and payroll processing
- Ensure compliance with internal policies and employment regulations, including managing I-9 employment verifications, background checks, personnel records, compliance trainings, etc.)
- Provide benefits and immigration administration, responding to employee inquiries and coordinating with our insurance broker, immigration attorneys and other external vendors
- Design and enhance the onboarding experience, ensuring a seamless process for new hires, and internal stakeholders including day one orientation and an engaging first experience at PayZen
- Support internal People programs and their associated systems (e.g., Culture Amp, HiBob), assisting with system administration, reporting, and process improvements
- Lead collaboration with Finance, IT, and cross-functional teams to ensure accurate People data, improve operational workflows, and support key People Operations projects
What you will bring
- 2+ years of experience in People Operations, HR Systems, or a related function
- Exemplary attention to detail and proven ability to maintain a high degree of discretion/ confidentiality
- Basic understanding of employment laws and compliance, particularly in the U.S
- Strong analytical and problem-solving skills with a continuous drive to seek process improvements
- Demonstrate a high level of initiative and ability to perform job duties with autonomy
- Strong organizational skills, including regularly evaluating and setting priorities in a high growth environment
- Excellent communication skills, both written and verbal, with the ability to collaborate cross-functionally and effectively manage vendor relationships
- Ability to adapt in a fast-paced, evolving environment
- Local to the Bay Area - HQ in San Francisco, CA
Why PayZen?
- An opportunity to positively affect the lives of thousands of patients
- A chance to join a high-growth company at an early stage
- Contribute to the development of a product that revolutionizes medical payments in ways never seen before
- Become a key member of a collaborative, high performing team, shaping its growth and success
- Competitive pay, benefits and stock options